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  Welcome to Signet House

Frequently Asked Questions

Q. What is Signet House? 
A. Signet House is the name of Robbie Robinson Hutchens' private practice and related services, which is incorporated as an LLC.  It is also the name of the building where Robbie's office is located.  The building is also home to other independently practicing professionals, none of whom is responsible for the actions or omissions of the others.  Each operates separately from Robbie's business, Signet House LLC, and has his or her own separate philosophies, theoretical orientations, business practices, and so on.  While you remain in the Signet House building, you may see other professionals and patrons.  


Q. Where is Signet House located?
A. Robbie's business may be found in the historic district of downtown Smyrna, TN.  It is located on Maple Street, off of the main road of Lowry Street in a secluded, semi-residential  area.  The building is  a 1940's era home that is zoned for commercial use.  

Q. What kinds of services do you offer?  
CURRENTLY, ROBBIE IS NOT ACCEPTING NEW CLIENTS.

A. As a Licensed Marriage and Family Therapist, Robbie  is able to provide therapeutic clinical services from a integrative approach within systems and relational points of view.   She offers both individual and family sessions.   She also offers consulting and mental health advocacy services for those who seek to partner with Robbie to engage with larger systems on behalf of their child or a family member.

Q. Do you bill insurance?
A. No, Signet House LLC does not bill insurance, as Robbie would be considered an out-of-network provider.  However, we are delighted to supply you with a billing statement, which you may submit to your insurance company on your own.  Many insurance policies cover a portion -of out-of-network visits; some cover all.  You would need to call your company to inquire about potential reimbursement.  Keep in mind that we do accept Health Savings Account cards and most flex spending cards pre-approved for behavioral health.  

Q. What forms of payment do you take?
A. Signet House takes Visa, MasterCard, Discover, American Express, and Union Pay.  You may also pay with cash or a personal check, but please bring exact change if you choose to pay in cash.  Again we accept HSA and most flex spending cards.

Q. What are the rates for your services?
A. Please contact us for rate information. 

Q. Will you bill me?
A. Payments are to be made immediately after services are rendered.   

Q. What is your policy on referrals?
A. All are welcomed at Signet House, LLC.  No one will be refused service based on race, religion, sexual orientation, age, ethnicity, disability, gender, health status, national origin, gender identity, or relationship status.  Robbie abides by the AAMFT Code of Ethics.  

Keep in mind that there are high volume seasons of the year, when Robbie cannot receive new clients.  CURRENTLY, ROBBIE IS NOT ACCEPTING NEW CLIENTS.  There are times when she cannot treat persons ethically due to conflicts of interest.  Also, if your needs are out of her scope of practice or level of competency, she will refer you to another provider.  Referrals are made based on her clinical judgment and in the best interest of your stated goals.

Location

Contact Us

Email: info@signethousellc.com
​Phone: 615-355-4200
Fax: 615-355-4240
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  • Home
  • Frequent Questions
  • Developing Differently
  • About Robbie